Contact
Email is the channel.
No live chat widget, no ticketing portal. Pick the right address, write what you need, we'll write back. Usually within 24 hours during the week.
General + sales
hello@thefaq.app
Anything that doesn't fit the other channels — partnerships, press, hi-just-saying-hi.
Technical support
hello@thefaq.app
API behavior, SDK issues, dashboard bugs. Include the request id from response headers if you have one.
Enterprise
hello@thefaq.app
Custom limits, SLA, SSO, dedicated support, annual invoicing. Tell us what you're building.
Security disclosure
security@thefaq.app
Found something? See /security for our disclosure policy and PGP details.
Before you write
Most answers are already there.
Save us both a round trip — the FAQ covers pricing, plans, API behavior, and rate limits. The docs cover everything technical. If neither has what you need, email is wide open.
Or just start building.
Free plan: read API, one production key, fifty questions. No card. The fastest way to find out if we're a fit is to try us.